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About this job Job type: Full-time Industry: DevOps, Internet of Things, Software Development Company size: 51–200 people Company type: VC Funded Technologies Job description On being a product engineer at balena All team members at balena are laser-focused on our mission: enabling developers to succeed in IoT and edge computing by helping them deploy and manage tens of thousands of devices across the globe. As a product engineer, you will act as a product visionary and full-stack engineer at the same time — proactively identifying opportunities and seeing new features throughout the entire lifecycle from design to deployment and maintenance. You will own product outcomes, not feature requests, and take into careful consideration balena’s complex, interdependent systems when developing solutions. You will build a deep understanding of what the product is now and what it needs to be in the future, and help inform tradeoff and prioritization decisions. Above all, you will get your hands dirty and build cross-platform capabilities to remove friction for our users. You will get inspiration both from the balena team and by actively communicating with users to understand how we can better address their needs, anticipate roadblocks and maximize the added value of a feature or solution for them. You will be empowered to take on a user request and own its implementation across any part of the stack — whether that's front-end, back-end, infrastructure, etc. You will solve hard architectural riddles and answer questions like “How do I build this? How does it all fit together?” You will work both independently and with engineers, designers, product leads, and more in the service of improving users' lives, without regard for internal silos or barriers. You will communicate proposals, discuss with others in the team, incorporate feedback, and drive positive change. Responsibilities Talk to users to understand their current and future needs, filter user feedback, analyze product issues, produce requirements, and develop implementations that will enable our users to effectively manage the health of their own fleets Help inform the product roadmap and contribute to prioritization and tradeoff discussions when deciding what to build and focus on Lead the development of new user-centric features across the balena product stack Contribute to documentation and user-facing guides for the implementations you develop Work closely with the customer success team and engineers on support; you’ll often be asked to lend your expertise and contribute to internal docs/scratchpad to extract your knowledge and educate others Constantly question how we can address user needs with long-term product improvements and developments, rather than short-term fixes. Look for ways we can abstract feedback and build generic solutions for all users Requirements Breadth of experience, having worked on front-end, back-end and whatever it takes to make users successful and delighted Up-to-date software engineering knowledge and problem-solving skills (both in development and in production mode) Customer-facing skills; ability to understand user needs through conversation and product intuition, articulate their challenges to the team, and build and deploy solutions Drive for execution, taking ownership and pushing projects to completion Humbleness to ask for support from experts within the team when their particular skills are required Ability to both hold the big picture in mind and dive into the weeds Being curious and willing to constantly build on your knowledge of the balena product and new technologies when needed Continuous improvement mindset and desire to make yourself and others more effective Being comfortable working in an environment that practices radical candor and transparency Excellent communication skills and fluency in English Bonus points Experience with technologies like Typescript, React, Node.js, Docker, PostgreSQL, or Kubernetes Experience leading software projects or bringing people together to collaborate and build great products Contributions to OSS projects (please include a URL) Interest in embedded systems as demonstrated through personal projects with a Raspberry Pi, commercial or industrial experience with connected devices, etc. Experience with balena as a user Having worked remotely before Make sure to let us know if any of these items apply to you. If possible, please also share a sample of your work (URL or attachment). To apply We strongly recommend that you have a look at/try our platform first (set up a balenaCloud account, test it and even push an app). Along with your CV/Resume, please answer the questions in our application form to help us get the context right.
Life at Balena About Balena Balena's mission to unlock the potential of physical computing by removing friction for IoT fleet owners. We believe that edge computing is the next major computing paradigm, and every new computing paradigm needs a scalable development platform to match. We're building that platform with a complete, end-to-end solution that makes it easy for any developer to build applications for IoT and the Edge. Our software platform helps developers build, deploy and manage code on connected devices. We brought Docker to embedded GNU/Linux devices in 2013 and have been building our toolkit ever since. Our core product is the balenaCloud platform, but we also maintain a variety of successful open source projects including Etcher, openBalena, balenaOS and balenaEngine and made contributions to high-exposure projects such as Docker, Electron, and AppImage. We've also recently released our first hardware product, the balenaFin. Our technology is open, standards-based, and proven in production across a wide range of scenarios from robotics, drones, smart buildings, 3D printing, agriculture, medicine, and more. Our investors include OpenView, Threshold Ventures, Aspect Ventures, GE, and Ericsson. Balena is a highly distributed, remote-friendly company We rely on clear communication and the rule of "assume positive intent" to help us work together across time zones, cultures and first languages. As an organization, we have little hierarchy, and organize as needed to build complex features and solve big problems. Benefits Work with extremely talented, distributed team Work remotely Flexible working hours Equipment of your choice Annual company gathering in an international location We send you hardware for side projects!Learn more about Balena
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