Ops Engineering

PeerWell Inc.

via Stack Overflow Careers

Patient Well Being

Our first concern is always patients. All the features we create and their quality is driven first and foremost by what benefits our patients the most.  Along the way, we serve the system that delivers care through patient's providers and the healthcare payers. Everything derives from serving our patients.

Secure, Reliable & Flexible Data

The features we build generate data. Some of it entirely unique to PeerWell. That data must be securely held, it must be reliably available, and be usable for innovation. We combine our patient data into populations so that we can discover and help predict the direction of patient outcomes, and thereby provide patients with information and guidance to aid their recovery.  So building secure, reliable, performative and flexible systems is always a focus. 

Customer Satisfaction

We seek to make sure our products not only perform but provide an excellent experience along the way. There are many users we serve ranging from patients, to nurses, and doctors, and insurers, and others. We seek to produce defect free software to serve them all, whatever their roles are with respect to the patient.

Innovation and Appropriate Problem Solving

We are looking to improve a very large and complex healthcare system. Our approach is through innovations that provide better care, efficiency, and knowledge to all the players.  To this end we have created some never seen before innovations using smart-phones alone in the past couple of years, and we aim to do more. For example: 

  • Joint Range of Motion
  • Exercise Compliance
  • in-home Hazard Detection

Sometimes, we apply well-known solutions and at others when innovation is needed we create something new. The point is, we innovate where it matters and has impact on patients and on the players who serve them.

Civil Engagement

We work together, often in different timezones. We expect kind and conscientious engagement with each other. Communication is essential, and honesty key.  We are a diverse group of people with a variety of values, and we make it safe for everyone to do their work and express themselves.