Account Manager

TBM — Company based in West Coast

via Remotely Awesome Jobs
Overview: 
We're looking for someone that loves helping people, is comfortable talking to strangers, and knows how to listen well. 
With these skills you'll be help our start up land sales, help artists make money, and grow your career. 

Responsibility: 
- Proactively search, identify and obtain new business opportunities with new customers and existing customers. Manage resources as required to accomplish.
- Active pipeline development and management with a focus on increasing active customers and growing volume sales.
- Establish strong, multi-level, win/win relationships with new and existing customers. 
- Act as the direct, primary face-to-face contact to the customer
- Develop and Maintain strong win/win relationships
- Understanding customer requirements
-Clearly articulate company's services and vision 
-Address/resolve issues with current customers 
-Participate in partnership and problem solving sessions, as well as product line trials with existing/new customers
- Providing strong service support and coordination for customers
- Identify key decision makers and influencers beyond purchasing and craft relationship plans
- Develop and maintain action plan for how accounts will achieve targets and identify specific actions to improve earnings
- Identify and align resources, action plans and communications required to execute account plans and resolve issues
- Develop, manage and execute contract negotiations
- Manage negotiations/resolution of product, quality, and service issues
-Coordinate with internal development team to develop a product which satisfies the client's needs
-Clearly articulate clients needs to internal development team 



Desired Skills:
- Stellar customer service phone skills
- Ability to create rapport and banter quickly with strangers
- Active listening skills
- Problem solving skills
-New business development experience required
- Results and customer service oriented
- Business knowledge
- Ability to get things done
- Strong interpersonal and communication skills
- Sales/customer knowledge, Decision making skills, Negotiation skills, Confidence
- Ability to work with a team of technical and analytical individuals
- Must already be set up with a home office to include a computer and WiFi… and be able to work independently with minimal supervision.
- Strong B2B sales experience.
- Must be a “Go Getter” and not afraid of the word “No”.
-2-5 years of Sales Experience is preferred.
- Must be able to conduct yourself professionally.
- Must be comfortable with cold calling, virtual video meetings, and face to face business interactions with potential clients.
- Must be organized and a diligent note taker.
- Must be able to teach and willing to learn. 

Cover Letter Required:
In your cover letter please include 1 paragraph on your favoriate 3 podcast or radio shows, how often you listen to them, and why. 

Company

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